What MailGen does
MailGen brings connected mailbox data into a browser workspace. It combines email, search, calendars, contacts, AI conversations, and knowledge libraries. Your deployment must enable each provider and feature before you can use it.
Start as a user or operator
If someone already installed MailGen, ask for its Account and BFF addresses. Follow first login.
For a new machine, follow first installation. Prepare account login, then Microsoft Graph or Google Cloud access. You can read these pages through the standalone documentation without starting the full application.
What the workspace contains
| Area | Purpose | Read more |
|---|---|---|
| Read messages, work with conversations and drafts | Messages and drafts | |
| Search | Run searches and reopen previous results | Search behavior |
| Calendar | View Microsoft calendar events and local tasks | Calendar |
| Complexity | Talk to configured AI models and use permitted tools | Complexity |
| Knowledge | Import documents for retrieval in permitted contexts | Knowledge libraries |
| Sync Center | Inspect operations, conflicts, and synchronization health | Microsoft sync |
Understand the boundaries
An application login identifies you. A connected mailbox identifies the provider account whose mail you can access. The authorization actor identifies the person who requests an action. See key concepts.
MailGen stores local data and files for processing and search. Provider synchronization has separate progress and failure states. An accepted action can still await provider confirmation. A successful login does not prove that mailbox synchronization works.
Microsoft and Google do not expose identical behavior through every feature. Use each feature page's provider qualifications. For the services behind the workspace, read the architecture overview.